Is this right for a small, single-doctor clinic?

Yes. Most clinics start with the AI Care Team Front Desk and add the Connected Care Loop and Specialty Care Programs when they are ready. Front Desk plans are published; the Loop and Programs are scoped with you during a demo. All three are built for small and medium practices.

What is the difference between the Front Desk and the Connected Care Loop?

The AI Care Team Front Desk handles conversations patients start — inquiries on web chat and WhatsApp, answered from your clinic information and handed to staff. The Connected Care Loop works in the other direction: it watches patient-permitted devices, labs, and check-ins, notices trends, and reaches out first.

Will this replace my receptionist?

No. It handles routine questions and after-hours capture so your staff can focus on complex needs and in-person care.

Does the AI treat or counsel patients on its own?

No. Proactive check-ins follow clinic-approved guidance, and anything clinical — red-flag symptoms, worrying trends, medication questions — opens an escalation for your staff. The AI notices and reaches out; your clinicians decide.

Who owns the patient's health data?

Patients do. They choose which devices and apps to connect and what each clinic can see, in line with DPDP principles. Clinic records stay isolated, with audit trails on every escalation.

How is this different from Practo or Justdial?

Aggregators route referrals to many clinics. TherapyPod works on your channels, under your brand — capturing inquiries exclusively for you and caring for your patients between visits.

Is this difficult to set up?

Setup scope depends on your channels and clinic information. We confirm the implementation plan during your demo.

How much does it cost?

Packages are sized for single clinics and multi-location groups. See pricing or request a demo for a tailored quote.

Every patient,
cared for
between visits.

Connect devices, lab reports, and WhatsApp check-ins to your clinic. Your AI care team notices trends, reaches out, and brings your staff in.

Request a Demo See the care loop

The AI care team for clinics. Clinical decisions stay with your staff.

An illustrative conversation between a care professional and a patient — Illustrative imagery

One care team. Three products.

Start with patient inquiries. Connect daily health data. Add specialty programs. Your staff makes and documents clinical decisions.

AI Care Team Front Desk

Every patient inquiry answered, triaged, and handed to staff — on your website and WhatsApp, day and night.

See Front Desk plans How it works

Connected Care Loop

Devices, labs, and check-ins in one clinic-owned record. The AI notices trends, reaches out first, and escalates to your staff with full context.

See the loop in action

Specialty Care Programs

Programs for the journeys that need watching most — each one designed as a full workflow from patient signal to documented action.

Explore the programs

Everyday health. One connected record.

Devices, lab reports, and WhatsApp check-ins give your clinic a view of health between visits.

Patients choose what to share: Patients own their data and control access for each clinic. Records stay isolated, with an audit trail.
Your team sees the history: Vitals, symptoms, sleep, and reports share one timeline. Raw readings stay for 90 days. Trends stay for two years.
Guidance fits the program: Specialty personas use clinic-approved guidance and permissioned tools.

A woman checks her phone at home with a smartwatch on her wrist — Illustrative imagery

Connected Care Loop · In action

The AI notices.
Your clinicians decide.

Clinic-approved questions connect a patient signal to staff review. This example shows the intended workflow.

01The AI notices

In this example, Surabhi spots rising blood pressure in patient-shared readings at week 32.

02It reaches out first

She asks clinic-approved questions on WhatsApp about headache, swelling, and vision changes.

03Your clinicians decide

The example routes a concerning answer and its context to a nurse, who confirms the next step.

Surabhi · Sunrise Maternity Clinic

AI care assistant · clinician supervised

Namaste Ananya 🙏 Your BP readings have been trending up for the last 3 days (138/92 this morning). Do you have any headache, swelling, or changes in your vision?

9:12 AM

No headache, but my feet have been swollen since yesterday.

9:14 AM

Thank you for telling me. Swelling at week 32 with rising BP is something Dr. Rao's team should look at today. I have shared this with Nurse Priya. She will call you within the hour.

9:14 AM

⚠ Escalation opened · High priority · Assigned to Nurse Priya

Update: you are booked with Dr. Rao at 4:30 PM today. Please rest until then. We will see you soon.

10:02 AM

Illustrative scenario. Pattern flagged from patient-shared readings. The current maternal vital assessment updates risk data but does not automatically open a staff escalation. Clinical decisions stay with your staff.

Specialty Care Programs

Four programs, one accountable workflow

Each specialty follows a defined path from patient signal to documented staff decision.

Patient signal
AI check-in
Safety rule
Staff escalation
Documented action

Cancer Recovery

Treatment preparation, recovery check-ins between cycles, and side-effect signals escalated to your team.

Escalates: Fever, bleeding, or severe toxicity during a chemo cycle

See the program

Addiction Recovery

Daily check-ins that reach out before the crisis, prescribed-medication reminders, and instant crisis escalation.

Escalates: Relapse risk, missed MAT doses, and self-harm signals

See the program

Migraine

Trigger and sleep patterns watched across weeks, appointment context, and red-flag escalation.

Escalates: Thunderclap headache, neurological deficit, or fever with headache

See the program

Maternal Health

Forty weeks watched daily — vitals, milestones, and clinic-configured review prompts through every trimester.

Escalates: Bleeding, reduced fetal movement, or a rising BP trend

See the program

Sunlight across an oak reception desk and terracotta chairs in an illustrative clinic — Illustrative imagery

Start with the front desk.

Answer patient inquiries on WhatsApp and web, day and night. Grow into connected care when your clinic is ready.

Patient inquiry
Patients contact your clinic on WhatsApp or web chat.
Approved response
The AI uses approved clinic information and checks for urgent symptoms.
Staff handoff
Staff review urgent inquiries and confirm the next step.

View Front Desk plans

Test the loop with your clinic's questions

Bring your clinic information. Test answers, refusals, outreach, and staff handoffs in a working demo.

Request a working demo

Answers grounded in your clinic information

Bring your hours, services, preparation instructions, and common questions to the walkthrough.

Urgent messages routed to people

Test how the assistant stops routine automation and flags symptoms that need staff attention.

The Connected Care Loop, end to end

See how a patient-shared signal becomes proactive outreach, an escalation, and a documented staff decision.

Proactive, but never autonomous

Safety boundaries first. TherapyPod notices and reaches out. Your clinicians diagnose, decide, and treat.

Read Trust & Safety

Assists, does not diagnose

Proactive outreach follows clinic-approved guidance. Clinical decisions stay with qualified humans.

Emergency-first escalation

Red flags route to urgent guidance and staff review in reactive chat and proactive outreach.

DPDP-oriented privacy

Patients own and control their data. Clinic-level isolation, permissioned access, audit trails.

Your questions, answered

Ready to be present between visits?

See the full care loop with your own clinic scenarios, from patient signal to staff decision.

Request a Demo View pricing

Everyday health. One connected record.

Devices, lab reports, and WhatsApp check-ins give your clinic a view of health between visits.

Patients choose what to share

Patients own their data and control access for each clinic. Records stay isolated, with an audit trail.

Your team sees the history

Vitals, symptoms, sleep, and reports share one timeline. Raw readings stay for 90 days. Trends stay for two years.

Guidance fits the program

Specialty personas use clinic-approved guidance and permissioned tools.

The AI notices.
Your clinicians decide.

Clinic-approved questions connect a patient signal to staff review. This example shows the intended workflow.

01The AI notices

In this example, Surabhi spots rising blood pressure in patient-shared readings at week 32.

02It reaches out first

She asks clinic-approved questions on WhatsApp about headache, swelling, and vision changes.

03Your clinicians decide

The example routes a concerning answer and its context to a nurse, who confirms the next step.

Start with the front desk.

Answer patient inquiries on WhatsApp and web, day and night. Grow into connected care when your clinic is ready.

Patient inquiry

Patients contact your clinic on WhatsApp or web chat.

Approved response

The AI uses approved clinic information and checks for urgent symptoms.

Staff handoff

Staff review urgent inquiries and confirm the next step.

View Front Desk plans

Every patient, cared forbetween visits.