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Catch patientinquiries whenyour desk is busy

ClinicGPT by TherapyPod answers approved questions, captures appointment requests, and flags urgent messages for your staff on WhatsApp and web.

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WhatsApp and web intake
Approved clinic answers
Human escalation

Patient inquiry

P

I need an appointment. I have had a severe headache since this morning.

09:12 AM
A

I can help request a visit. Any weakness, trouble speaking, fainting, or vision loss?

09:12 AM
P

No. Tomorrow morning would work for me.

09:13 AM
Inquiry captured

Safety and routing

Urgent symptom check
Clear
Approved answer source
Matched
Human review
Queued

Front-desk workflow

Inquiry
Safety check
Visit request
Staff review
Follow-up

Handoff timeline

Inquiry captured

Contact details and preferred time saved

Now

Staff notified

Visit request ready for review

Next

Patient updated

Clinic confirms the next step

After review

Patient inquiry

P

I need an appointment. I have had a severe headache since this morning.

09:12 AM
A

I can help request a visit. Any weakness, trouble speaking, fainting, or vision loss?

09:12 AM
P

No. Tomorrow morning would work for me.

09:13 AM
Inquiry captured

Safety and routing

Urgent symptom check
Clear
Approved answer source
Matched
Human review
Queued

Front-desk workflow

Inquiry
Safety check
Visit request
Staff review
Follow-up

Handoff timeline

Inquiry captured

Contact details and preferred time saved

Now

Staff notified

Visit request ready for review

Next

Patient updated

Clinic confirms the next step

After review

When the line is busy, the inquiry does not wait

You invest in Practo, Justdial, and Google Ads to bring patients to you. If the phone is unanswered or the clinic is closed, that inquiry can disappear before staff sees it.

The missed-inquiry problem

Calls and messages arrive while staff are helping patients, away from the desk, or finished for the day.

The ClinicGPT safety net

Give each WhatsApp or web inquiry a structured route to your team, with urgent messages separated for review.

How ClinicGPT works

One front-desk loop: receive the inquiry, respond from approved information, and hand the next step to staff.

01

Patient inquiry

Patients reach you on WhatsApp or web chat — nights, weekends, and busy hours included.

02

Approved response

ClinicGPT answers from your clinic information, gathers context, and checks for urgent symptoms.

03

Staff handoff

Your team receives the inquiry, reviews anything urgent, and confirms the next step with the patient.

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Proof before purchase

Test ClinicGPT with your own front-desk questions

The demo is a working walkthrough, not a slide deck. Bring real clinic information and see what the assistant answers, what it refuses, and what reaches staff.

Request a working demo

Answers grounded in your clinic information

Bring your hours, services, preparation instructions, and common questions to the walkthrough.

Urgent messages routed to people

Test how the assistant stops routine automation and flags symptoms that need staff attention.

A clear handoff for the front desk

See the contact details, patient request, and conversation context your team receives.

Built for the journeys that matter most

Specialty modules help collect structured context, share approved clinic guidance, and route red flags to your care team.

Cancer Recovery

Approved preparation information, recovery check-ins, and staff escalation.

See scenario

Addiction Recovery

Recovery check-ins, prescribed-medication reminders, and crisis escalation.

See scenario

Migraine

Trigger logs, appointment context, and red-flag escalation.

See scenario

Maternal Health

Milestone reminders, visit preparation, and urgent-symptom escalation.

See scenario

Built for clinical trust

Safety boundaries first. ClinicGPT assists your team — it does not replace clinicians.

Read Trust & Safety

Assists — does not diagnose

Clinical decisions stay with qualified humans.

Emergency-first escalation

Red flags route to urgent guidance and staff review.

DPDP-oriented privacy

Clinic-level isolation and patient data sovereignty.

Your questions, answered

Common questions about implementing ClinicGPT

Ready to grow your practice?

See whether ClinicGPT fits your front-desk workflow using your own clinic information.

Request a DemoView pricing
TherapyPod

ClinicGPT by TherapyPod

AI patient assistant and clinical workflows for Indian clinics — with human-in-the-loop safety.

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