Terms of Service

By accessing or using the AI Care Team services provided by TherapyPod ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

1. Description of Service

The AI Care Team provides AI-powered patient engagement tools for medical practices, including automated chat assistance, appointment scheduling support, and patient communication management. We strive to provide accurate and helpful information, but our services are tools to assist, not replace, professional judgment.

2. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized access.

3. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit any harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use the Service to provide medical advice beyond your scope of practice
• Share patient information in violation of HIPAA or other privacy laws

4. Medical Disclaimer

5. Subscription and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• We reserve the right to change our pricing with 30 days notice
• You may cancel your subscription at any time

6. Intellectual Property

All content, features, and functionality of the Service are owned by TherapyPod and are protected by international copyright, trademark, and other intellectual property laws.

7. Data Ownership

• You retain ownership of all data you submit to the Service
• You grant us a license to use your data solely to provide the Service
• We will not share your data with third parties except as described in our Privacy Policy

8. Limitation of Liability

To the maximum extent permitted by law, TherapyPod shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

9. Indemnification

You agree to indemnify and hold harmless TherapyPod from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your account at any time for violation of these Terms. Upon termination, your right to use the Service will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms, please contact us at: health@mail.therapypod.com